We Are Always Here For You — 24 Hours a Day
Whether you need help balancing your checkbook, finding your bank routing number, locking a lost card, or visiting a private California office, our friendly customer service team is always ready to assist you with warmth and respect.
Ways to Reach Firstwick Support
Speak directly with a friendly member of our American banking team, send an email, or visit any California branch office.
24/7 Telephone Concierge
Speak with a live, warm banking specialist anytime of day or night. Never rushed, always happy to help with everyday accounts and questions.
Official Support Email
Have a question about your checking, savings, or direct deposits? Email our dedicated team for prompt, respectful assistance.
California Branch Offices
Visit our flagship offices in San Francisco, Century City, La Jolla, Sacramento, and Silicon Valley for personal consultations and teller service.
Firstwick Bank Routing Information
Use these verified numbers for payroll direct deposits, electronic payments, and incoming domestic wire transfers.
Bank Legal Name: Firstwick Bank, N.A.
Member FDIC: Certificate #34912
Use For: Employer Payroll Direct Deposit, Social Security benefits, pension transfers, tax refunds, ACH debits, and incoming wire transfers.
Bank Name: Firstwick Bank, N.A.
Routing (Fedwire): 121000358
Bank Address: 555 California St, Suite 2800, San Francisco, CA 94104
Beneficiary: Your Full Legal Name
Account Number: Your 10-digit Firstwick Account Number
California Branch & Private Office Locations
Our branches offer warm coffee, comfortable consultation rooms, notary services, and safe deposit storage.
San Francisco — Flagship
555 California Street, Suite 2800
San Francisco, CA 94104
Los Angeles — Century City
1999 Avenue of the Stars, Suite 1400
Los Angeles, CA 90067
San Diego — La Jolla
1200 Prospect Street, Suite 300
La Jolla, CA 92037
Sacramento — Capitol Mall
400 Capitol Mall, Suite 1800
Sacramento, CA 95814
San Jose — Silicon Valley
50 West San Fernando Street, Suite 700
San Jose, CA 95113
Need an Appointment?
Schedule ahead to skip any wait and have a specialist ready for you.
Book an In-Person VisitDedicated Care for Seniors & Accessibility
We go the extra mile to make sure our senior members and those with disabilities feel supported, safe, and comfortable.
Large-Print Statements & Checks
Prefer paper over screens? We provide complimentary large-print monthly bank statements, pre-printed deposit slips, and easy-to-read checkbooks with zero extra fees.
Telephone Deposit Assistance
Our patient representatives can walk you step-by-step through depositing checks or transferring funds between accounts over the phone, at your own comfortable pace.
TTY & Telecommunications Relay (711)
For deaf or hard-of-hearing members, our support line seamlessly connects with National Telecommunications Relay Service by dialing 711 from any telephone.
