Bank-Grade Protection That Keeps You Safe Every Second
Your trust is our greatest responsibility. From proactive 24/7 fraud monitoring and 256-bit data encryption to our comprehensive Zero Liability guarantee and full FDIC insurance up to $250,000, your money and personal details are always protected.
Notice a charge you don't recognize or receive a strange call?
Never hesitate to reach out. Call our 24/7 Security Fraud Hotline directly at 1-800-FIRST-WICK (1-800-347-7894) and press 1 for instant assistance. We can freeze your card immediately.
The Four Pillars of Firstwick Security
We combine advanced technology with friendly human supervision to keep your bank accounts completely safe from fraudsters and scammers.
Real-Time Fraud Shield™
Every card swipe, online transaction, and wire transfer is analyzed instantly for unusual patterns, out-of-state activity, or suspicious merchants.
100% Zero Liability
If an unauthorized charge ever appears on your statement, you are never responsible for the loss. We issue immediate provisional credit while we investigate.
Bank-Grade 256-Bit Security
All data sent between your browser and Firstwick is encrypted using bank-grade AES 256-bit protocols, the same standard trusted by the US Department of Defense.
Instant Mobile Alerts
Get an instant text message or mobile notification the second a purchase over $100 or an online charge occurs, so you're always in complete control.
FDIC Insurance: What It Means for You
Firstwick Bank, N.A. is an official Member of the Federal Deposit Insurance Corporation (FDIC Certificate #34912). Since the creation of the FDIC in 1933, no depositor has ever lost a single penny of insured funds in an FDIC-insured bank.
All Everyday Checking, High-Yield Savings, and Certificates of Deposit (CDs) issued by Firstwick Bank are fully covered under standard FDIC insurance rules. Backed by the full faith and credit of the United States Government.
Common Scams & How to Spot Them
Scammers increasingly target retirees and everyday families with convincing telephone calls and fake text messages. Here is how to keep your money safe.
Firstwick Will NEVER Call Asking for Your PIN
If someone calls claiming to be from Firstwick Bank, the IRS, or Medicare and asks you for your online password, 4-digit PIN, or a one-time verification text code, hang up immediately. Real bank employees will never ask for your confidential codes.
Beware of Urgent "Wire Money Now" Requests
Scammers often pretend to be a grandchild in trouble or claim your computer has a virus that requires an urgent wire transfer, gift card purchase, or cryptocurrency payment. Legitimate organizations never demand instant payment via gift cards or wires.
When in Doubt, Hang Up and Call Us Directly
If an email, text message, or phone call feels high-pressure or unusual, do not click any links or give out personal information. Call Firstwick directly at 1-800-FIRST-WICK (1-800-347-7894). A friendly specialist will verify whether the message was genuine.
How to Report Suspicious Activity
If you believe your debit card has been compromised, your phone has been stolen, or you notice an unrecognized charge, follow these simple steps immediately.
Freeze Your Card Online
Sign in to your Firstwick dashboard and toggle "Freeze Card". This instantly stops all new card purchases and ATM withdrawals.
Call Our 24/7 Fraud Line
Dial 1-800-FIRST-WICK (1-800-347-7894) and press 1. Our fraud team will lock compromised numbers and issue a replacement metal card.
Receive Immediate Credit
Under our 100% Zero Liability policy, your disputed funds are restored with provisional credit while our investigation wraps up.
Live Banking System Uptime
We monitor our infrastructure around the clock to guarantee you have instant access to your money at all times.
Online Banking & App
99.99% OperationalATM & Card Processing
100.00% OperationalDirect Deposit & Transfers
99.98% Operational